Terms & conditions

1. Introduction

Welcome to Hession Group Ltd. By accessing or using our website (www.hessiongroupltd.com), you agree to comply with and be bound by the following terms and conditions of use. If you do not agree to these terms, you should not use our website.

Hession Group Ltd (Company Number: 11755636) is a private limited company registered in the United Kingdom with the registered office at 45a Wellington Rd, Bromsgrove B60 2AX, United Kingdom. These terms apply to all users of the website, including visitors and customers.

2. Use of the Website

You agree to use the website in accordance with applicable local, national, and international laws and regulations. You must not misuse the website or use it in any way that could damage, disable, or impair the website or interfere with any other party’s use of the website.

3. Services

Hession Group Ltd provides stone masonry, restoration, and related services. All services are subject to the availability of resources, expertise, and materials. We aim to provide services of the highest quality, and all projects are completed with attention to detail and care.

4. Orders and Contract Formation

When you place an order or request a service from Hession Group Ltd, it is an offer to enter into a contract. A contract is only formed when we confirm acceptance of your order, either by providing a formal quote or through other communication confirming the services requested. The contract is binding once we have received confirmation and payment (if applicable).

5. Pricing and Payment

All prices listed on our website are indicative and subject to change. The final price will be confirmed at the time of order placement. Payments for services can be made via bank transfer, credit card, or other available methods.

Payments must be made in full before the commencement of any work unless otherwise agreed in writing.

6. Delivery of Services

We aim to complete all services in a timely manner, but timelines may vary depending on the scope of the project, availability of materials, and other factors beyond our control. We will inform you of any significant delays to the project schedule.

7. Cancellations and Refunds

You have the right to cancel an order or project up to 7 days after placing the order. If the work has already begun, we may charge for the services already rendered.

Refunds will be provided at our discretion and in accordance with our refund policy. For custom work or services specific to your request, refunds may not be possible once work has commenced.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, are owned by Hession Group Ltd or its licensors. You may not use any content from the website without prior written permission, except for personal, non-commercial use.

9. Liability

Hession Group Ltd takes no responsibility for any direct, indirect, or consequential loss or damage arising from your use of the website or services provided. We will not be held liable for any issues arising due to inaccurate or incomplete information provided by you.

10. Privacy Policy

Our privacy practices are governed by our Privacy Policy, which can be found on our website. By using our website or services, you consent to the collection and processing of your personal information as outlined in the Privacy Policy.

11. Cookies

We use cookies on our website to enhance your user experience and analyze website traffic. By continuing to use our website, you consent to our use of cookies. For more information, please read our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes. These links do not imply any endorsement or responsibility for the content of those websites. We are not liable for any damages or issues arising from third-party sites.

13. Termination of Access

We may suspend or terminate access to our website or services at any time, without notice, if you breach these terms and conditions or for other reasons related to the website’s operation.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these terms periodically.

16. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Hession Group Ltd
Company Number: 11755636
Director: Ross Alexander Hession
Registered Address: 45a Wellington Rd, Bromsgrove B60 2AX, United Kingdom
Email: info@hessiongroupltd.com
Phone: 07792 672 272